Terms & Condition

The term us, we or our relates to Unitax UK Ltd

• Authorise Unitax UK to act on your behalf with regard to your claim and contact any relevant parties to claim a refund of tax for you.
• You agree to the deed of assignment relating to any refund that may arise. This means that your refund will be paid directly into the bank account for Unitax UK for us to deduct our agreed fee of 25% and a £12 payment processing fee, as listed below, then forward the remainder to yourself. This is subject to a minimum £69 deduction.
• Any refunds above £2,500 are subject to a 30% deduction and a £12 processing fee.
• Agree that you have not used any other company or yourself are pursuing a claim direct with HMRC within the last four years.
• Agree that you give authority for us to submit your claim either by paper or online, based on the mileage figures you have provided. 
• Give your consent for us to collect any additional documentation necessary from employers or other sources, or to provide them as soon as possible when requested by us.
• That you have 14 days from signing the agreement to cancel your claim and agreement.
• We reserve the right to cancel or not pursue your claim if we feel it not beneficial or that any details given are misleading or incorrect. 
• We are not responsible for any incorrect figures for mileage that you have given us. The mileage figures are the sole responsibility of the claimant. We only act on your behalf to claim the refund for you based on the your figures in your claim form which is signed by you. 
• Any repayments owed to hmrc that may arise from incorrect figures is not our responsibility and is the sole responsibility of the claimant.
• Understand that it is not always a guarantee that a refund will be obtained.
• Us reserving the right to not contact unsuccessful claimants.

Your Claim Application

• Claims and the timeframe we estimate are only an estimate and in some cases can be longer in duration or shorter. This is dependant on how quick HMRC respond.
• The average time for a completed claim is between 8-12 weeks.
• Any further information needed by HMRC is the joint responsibility of the claimant and us to obtain. If we request further information from you and you do not supply this as quick as possible it can delay us getting your refund.

Payments and Fees

• You agree that where a refund is obtained and has been used to offset against existing amounts owed by you to HMRC that we are entitled to our fees as listed below.
• If your refund is sent directly to yourself and not to us as stated in the deed of assignment, which is legally signed by yourself, then you agree to pay Unitax Uk the agreed percentage fee as listed below within 14 days of receipt of payment or of us informing you of our percentage fee of the total as listed below.
• If a cheque is not cashed within 6 months of the date of issue it will be cancelled and the amount retained by Unitaxuk Ltd.
• Your refund will be issued by cheque or bank transfer to you normally within 28 days of us receiving it from HMRC. Please note that upon you receiving HMRCs notification it can take them up to 14 days to issue payment to us.
• Our payments normally go out every Friday if you have requested a bank transfer and at the end of each month if being sent by cheque.
• We reserve the right for any payment not cashed or requested within 12 months of us receiving it from HMRC to be retained by Unitax UK Ltd.
• If you receive a payment from us in error which you are not entitled to or has been paid to you by us in our error you agree to return that payment to us within 14 days of receipt or be liable to legal action to recover the amount plus any legal expenses.